Service

Because Downtime Isn’t an Option

A History of Service

Service has always been a foundational part of SP. Long before it was formally branded, SP teams supported customers in the field; installing systems, maintaining performance, and resolving critical issues to ensure equipment continued to perform long after installation.

Today, Service represents decades of technical expertise brought together under a single, unified brand. From installation and qualification to long-term maintenance and optimization, Service supports customers throughout the entire equipment lifecycle, helping protect performance, reduce downtime, and extend asset life.

We deliver expert, lifecycle-focused support that safeguards your equipment.

Deep Product Expertise

Our factory-trained service engineers bring decades of hands-on experience supporting SP equipment and applications, so you get answers from people who truly know your system.

Support for Any Environment

Whether you operate in a highly controlled environment or a fast-moving research setting, our proven support programs are designed to meet your compliance requirements and keep your work moving forward.

Proactive Maintenance, Maximum Uptime

Our preventive maintenance programs take a lifecycle approach — from installation through long-term operation — minimizing unplanned downtime before it has a chance to impact your workflow.

Genuine Parts & System Upgrades

Maintain performance with access to genuine parts and approved service procedures. For aging systems, we offer comprehensive upgrades and refurbishments to extend equipment life and restore full capability.

Service That Scales With You

When performance matters most, we respond rapidly. Our service offerings are designed to grow with your needs, supporting everything from early-stage research through full-scale production operations.